Frequently Asked Questions

What are track-guided blinds?

How are Ziptrak® blinds different to other brands?

Why choose Ziptrak® over other track-guided blinds system?

What is the warranty of Ziptrak® blinds?

How do I know I’m receiving a genuine Ziptrak® product?

Will the pelmet be facing out (towards the exterior) or facing in (towards the interior)?

My balcony has a very small gap on the side. Can I install Ziptrak® blinds there?

I have a balcony that requires Ziptrak® blinds, in an L-shaped configuration. Must I have the corner post?

I have a canopy. Is it possible to install Ziptrak® blinds?

I have a retractable awning. Is it possible to install Ziptrak® blinds?

I have a false ceiling. Is it possible to install Ziptrak® blinds?

I plan to install decking. Should I install Ziptrak® blinds before or after the decking has been installed?

I have decking installed. Is it possible to install Ziptrak® blinds?

I don’t want to install invisible grilles now, but I want the option of installing them in the future. Can I install Ziptrak® blinds now without affecting future installation of invisible grilles?

I plan to install invisible grilles. Should I install Ziptrak® blinds before or after the invisible grilles have been installed?

How do I operate manual Ziptrak® blinds?

Do you only have motorised Ziptrak® blinds? Is there a non-motorised option?

What are your tracks and posts made of? Will they rust over time?

Will Ziptrak® blinds reduce external noise?

Will Ziptrak® blinds keep in cold air completely?

Will Ziptrak® blinds keep out rain completely?

If my motor stops working, can I move my blind manually?

I was moving my blinds when the motor suddenly stopped working. What can I do?

If I install manual Ziptrak® blinds, is it possible to change them to motorised blinds in the future? What are the fees?

If I install motorised Ziptrak® blinds, is it possible to change them to manual blinds in the future? What are the fees?

Do I need to apply lubricant to my Ziptrak® blinds?

What is Ziptrak® PanoView®? How does this differ from other Ziptrak® blinds?

Is Ziptrak® PanoView® exclusive to Ziptrak®?

What is the warranty for Ziptrak® blinds, including Ziptrak® PanoView®?

What is the maximum width and height possible for Ziptrak® PanoView®? Is it the same for manual and motorised systems?

Can Ziptrak® PanoView® be motorised?

Will Ziptrak® PanoView® have more crease or folds since it’s so wide?

Will Ziptrak® PanoView® sag in the middle since it’s so wide?

Will Ziptrak® PanoView® be very heavy to move since it’s so wide?

Is having one wide Ziptrak® PanoView® blind more expensive than having two Ziptrak® blinds? 

What is the wind load that Ziptrak® PanoView® can take?

For wide or tall blinds, will there be any fabric joint lines?

Is Ziptrak® PanoView® a super long, single blind?

Will Ziptrak® PanoView® be weaker since there’s no post in-between? What is the wind load that Ziptrak® PanoView® can take?

I live in a condominium. Can I install Ziptrak® on my balcony?

What is the minimum width required to install a Ziptrak® blind?

I’m interested in motorised Ziptrak® blinds. What motor options are there?

Can I install invisible grilles with Ziptrak® blinds, on my balcony?

How thick are the Ziptrak® vertical tracks?

Can I leave the blinds down on windy days?

What are the maximum dimensions for Ziptrak® blinds?

Should I choose ClearView™ PVC or weave fabrics for my Ziptrak® blinds?

What is a pelmet? Do Ziptrak® blinds have a pelmet?

Can Ziptrak® outdoor blinds be operated using a crank handle?

Can Ziptrak® outdoor blinds be locked?

What is the thickness of clear and tinted PVC for Ziptrak® ClearView blinds?

Can I motorise Ziptrak® ClearView blinds?

Can I have motorised Ziptrak® blinds?

Is it possible to install Ziptrak® blinds if the opening is more than 6000mm?

How can I take care of my blinds?

What colours are available?

What is the difference between Ziptrak® with ClearView™ PVC and Ziptrak® with weave fabrics?

What type of surfaces can the blinds be mounted to?